Job Description

Who We Are

Founded in 2013, Cloud9 has grown to become one of the most recognizable esports organizations in the world. With championships industry-wide, unmatched viewership hours, and extensive benefits packages for players and staff, Cloud9 prides itself on being the best in all categories. Currently, Cloud9 fields multiple professional teams spanning across several game titles.

To find more information about Cloud9, visit .

What We’re Looking For:

Cloud9 is looking for a passionate and talented Social Media Manager to develop and implement social media strategies for our League of The Americas (LTA) team in order to enhance brand visibility, engage our target audience, and drive business results. The ideal candidate is a social media enthusiast with a proven track record of managing successful campaigns, staying ahead of industry trends, and fostering meaningful connections with online communities. The ideal candidate will be expected to integrate into the daily operations of the LTA team to capture and share the energy and excitement of our players, coaches, and staff.

This role will report directly to the General Manager: League of Legends and work closely with our Marketing, Content, Partnerships, and Team Ops teams.

What You’ll Do:

• Serve as the primary social media manager for the LTA team, owning all social media strategies specific to the team.

• Develop and execute comprehensive social media strategies aligned with overall marketing objectives.

• Be on-site with the LTA team for practices, scrims, events, and activations to create original, timely, and engaging content.

• Create engaging and shareable content across various social media platforms.

• Plan and execute social media campaigns, promotions, and collaborations to drive brand awareness and engagement.

• Curate relevant and trending content to maintain an active and relevant online presence.

• Foster a positive online community by actively engaging with followers, responding to comments, and addressing inquiries or concerns.

• Monitor online conversations for any discussions or rumors involving our players or brand, promptly informing the Team Ops department and collaborating with internal teams to shape timely and strategic responses.

• Collaborate with cross-functional teams to integrate social media into overall marketing initiatives.

• Utilize social media analytics tools to track, measure, and report on the performance of social media campaigns.

• Manage the day-to-day operations of assigned social media accounts and social media management software, including creating and executing social plans that contribute to platform growth and marketing goals.

• Monitor emerging social media trends, tools, and platforms to ensure the company remains at the forefront of industry best practices.

• Other projects as assigned.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience).

• Minimum of 1-2 years of experience in social media management.

• Must be local to Los Angeles.

• Must be available to work in the team house when the LTA team is in season.

• Availability to work flexible hours, including evenings and weekends, to accommodate community events and game coverage.

• Ability to travel domestically and internationally.

• Valid Driver’s License and Passport.

• Proven experience in managing social media platforms (Twitch, Twitter (X), Instagram, Facebook, YouTube, etc)

• Proficient in Adobe Creative Suite, preferably Photoshop, Premiere Pro, and Lightroom.

• Ability to shoot and edit photo content.

• Strong understanding of short-form video content, including TikTok and YouTube Shorts.

• Excellent project management skills, capable of managing multiple projects simultaneously and serving as the point of contact between multiple stakeholders.

• Deep understanding of League of Legends, preferably plays League of Legends.

• Strong attention to detail.

• Excellent written and verbal communication skills.

• High empathy and ability to self-regulate emotions when under increasing stress.

• Ability to apply intelligence to practical, real-world scenarios, where a “book solution” doesn’t necessarily exist.

• Strong active listening skills with an emphasis on understanding. The artful ability to deliver clear and logical thoughts in response.

• High growth-oriented mindset with a strong internal need for achievement.

• The inclination to question the status quo in pursuit of better information or more innovative solutions.

Benefits

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• Our benefits include medical, dental, vision, HSA, and a matching 401K.
• We believe in work/life balance and hence we offer a generous paid time off policy, which includes sick time, vacation time, and parental leave.
• Fast-paced environment within a rapidly growing company.
• Access to industry-leading esports resources and community.
• Part of a winning team with a growth mindset.
• The wage range for this role incorporates the multiple factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current salary is $68,640.
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Employment Opportunity

Cloud9 Esports is an equal opportunity employer. We provide equal employment opportunity to individuals who are qualified to perform job requirements regardless of their race, color, national origin, ancestry, sex, pregnancy, childbirth, sexual orientation, gender identity or expression, transgender status, age, religious creed, physical or mental disability, medical condition, marital or domestic partnership status, veteran or military status, or any other characteristic or status protected by federal, state or local laws. Cloud9 is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at [email protected]

Background Checks

Cloud9 will consider qualified candidates with criminal histories in a manner consistent with the law.

Security Disclaimer

Please note that Cloud9 Esports takes the security and privacy of our employees and job applicants very seriously. We would like to remind you to be cautious and vigilant when receiving unsolicited emails or phone calls claiming to be from our company. Our only and official email address domain is @cloud9.gg and anything other than that is fraud.

If you receive any such requests for sensitive information or are unsure about the authenticity of a communication, please do not provide any personal information and contact us immediately.

Cloud9 Esports will not be responsible for any losses or damages resulting from fraudulent attempts by third parties.

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