Senior Salesforce Consultant
As a Senior Salesforce Consultant, you’ll serve as a the project lead or manager on 4-7 client projects. You’ll be responsible for growing and maintaining the relationship with existing clients, coordinating the evaluation, scope, and completion of new development projects, and configuring Salesforce to accommodate new development requests.
Responsibilities
Client Delivery
Facilitate requirements gathering sessions and recommend future state process designs
Document business requirements, user stories, tasks, test plans, and definitions of done
Configure Salesforce and related tools including fields, objects, workflows, flows, and Apex
Perform thorough testing to ensure quality
Develop and manage end to end project plans for Sales Cloud, Service Cloud, Experience Cloud and other implementations
Forecast work and deliver projects on time and within budget
Provide guidance on data architecture, integrations, migrations, and analytics
Manage project stakeholders, conduct regular meetings, and ensure alignment on decisions
Provide training to support user adoption of new functionality
Qualifications
Minimum 5 years of experience as a Salesforce administrator, developer, or consultant
Salesforce Administrator and Advanced Administrator certifications required
At least one additional Salesforce cloud certification
Strong understanding of Salesforce architecture and best practices
Strong knowledge of Agile project management methodologies
Experience leading large scale Salesforce implementations
Bachelors degree or higher
Skills
Strong communication skills with ability to translate technical concepts for non technical audiences
Strong analytical and strategic thinking skills
Ability to understand complex business processes and design effective solutions
Proficiency with enterprise level business applications and Salesforce development practices
Ability to independently manage multiple projects, budgets, timelines, and client expectations
Ability to motivate and lead project teams
Preferred Experience
Experience as a director or manager of a business systems team
Experience with Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Field Service, CPQ or industry clouds
Experience with integration tools such as Dell Boomi
Experience with AppExchange applications including Conga, FormAssembly, and DocuSign
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