Job Description

Clinical Analyst II - Epic Willow (Inpatient)

This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, the analyst empowers staff and clinicians to deliver exceptional cancer care and research outcomes.

This role is responsible for pharmacy systems build and maintenance.

• Plan, design, configure, build, test, implement and maintain clinical and enterprise applications, including moderately complex system components.
• Troubleshoot multifaceted issues spanning software, hardware, interfaces, and databases.
• Monitors system performance
• Perform quality assurance and integrated testing to ensure application reliability and alignment with organizational standards.
• Supports projects and develop application-specific enhancements and reports to support clinical and operational priorities.
• Develops and maintains system documentation for build specifications.
• Mentor and guide Analyst I team members on technical tasks and processes.
• Provide 24/7 operational support for assigned applications and participate in on-call rotations as needed.

EDUCATION:

• Minimum Education: Bachelor's Degree (Business, IS, Healthcare, or related field of study required)

LICENSURE/CERTIFICATION:

• Epic certification is required - Willow

Minimum Experience Required:

• 5 years applicable system build/implementation experience; high level complexity.

Minimum Skills/Specialized Training Required:

• Advanced knowledge of application support and development.
• Experience in project management and team leadership.
• Strong problem-solving and critical thinking abilities.
• Experience with workflow analysis or development of application solutions preferred.
• Experience in Epic applications, other electronic health record applications, and/or healthcare operations background (e.g., clinical, billing, scheduling, access services, health information management, etc.).
• Must hold EPIC certification in Willow Inpatient
• Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred.
• Strong project management and presentation skills preferred.
• Professional level certification from an accredited organization in relevant informatics, health information technology, clinical or business specialties preferred.
• Excellent presentation and documentation skills.

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