Virtual Customer Experience Associate Job at American Income Life, Virginia Beach, VA

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  • American Income Life
  • Virginia Beach, VA

Job Description

100% Remote – Protect Families Since 1951

Please Note: We are currently only hiring  U.S. residents legally authorized to work in the United States with a Social Security Number.  We are not hiring in Massachusetts.

Join Our Legacy

For over 70 years, we’ve proudly served working-class families by providing life, accident, and supplemental health products. Our mission is to protect members of labor unions, credit unions, associations, and their families. We’re now looking for passionate individuals to join our team as  Remote Client Representatives .

Position Overview

As a Remote Client Representative, you will connect with clients virtually via Zoom to provide exceptional service, offer personalized solutions, and help clients achieve their financial goals. Your work will have a direct impact on the lives of families, all from the comfort of your home.

Key Responsibilities

  • Remote Client Consultations: Meet with clients virtually to assess needs, explain policies, coverage options, and premium costs.
  • Ongoing Customer Service: Answer questions, assist with policy changes, and support claims processing.
  • Build Long-Term Relationships: Foster trust with clients and maintain relationships to ensure policies evolve with their needs.
  • Compliance & Documentation: Maintain accurate records and ensure adherence to industry regulations.

Suggested Qualifications

  • Excellent communication skills, both verbal and written.
  • Basic computer skills for virtual consultations and documentation.
  • Strong work ethic and passion for helping others.
  • Outgoing, fun, and energetic personality to build client relationships.
  • Effective time management to handle a remote workload efficiently.
  • Prior leadership or management experience is a plus.

Why Join Us?

  • 100% Remote Work: Enjoy the flexibility of working from home.
  • Weekly Pay: Receive a consistent income on a weekly schedule.
  • Bonuses & Structured Contracts: Unlock performance-based incentives.
  • Health Insurance Reimbursement: Support your well-being with our reimbursement program.
  • Life Insurance & Retirement Plan: Secure your future and build long-term wealth.
  • Renewals: Earn ongoing income from long-term client relationships.
  • Flexible Schedule: Balance your personal and professional life on your terms.

How to Apply

All interviews are conducted via Zoom for your convenience. If you’re ready to make a meaningful difference in the lives of families while enjoying the freedom of remote work, submit your application today!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Job Tags

Weekly pay, Full time, Currently hiring, Remote work, Work from home, Flexible hours,

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