Remote Chat & Email Support Representative Job at Stardust Properties Inc., New York, NY

ZitzU1E1eUZwcnVlaHZEUVNodGlaQThSM3c9PQ==
  • Stardust Properties Inc.
  • New York, NY

Job Description

Description

Stardust Properties Inc. is excited to announce an opening for a Remote Chat & Email Support Representative to join our team. This full-time position offers the flexibility of working remotely while being based in New York. As part of the Real Estate/Mortgage industry, you will play a crucial role in assisting our clients through chat and email, ensuring a seamless experience as they navigate their property journeys.

In this entry-level role, you will be responsible for providing excellent customer service, addressing inquiries, and resolving issues effectively. Your contributions will directly impact client satisfaction and retention, making you an integral part of our operations. We offer a competitive hourly salary ranging from $31 to $33, along with opportunities for growth within our dynamic company culture.

Responsibilities

  • Respond to customer inquiries via chat and email in a timely manner
  • Provide accurate information regarding our real estate services
  • Assist clients with troubleshooting issues and concerns
  • Document interactions and maintain customer records
  • Collaborate with team members to enhance service delivery
  • Identify customer needs and escalate complex issues as necessary
  • Stay informed about company products and services to provide effective support
  • Participate in training sessions to improve service skills

Requirements

  • High school diploma or equivalent; some college education is a plus
  • Strong verbal and written communication skills
  • Ability to multitask and manage time effectively
  • Proficiency in using computers and navigating various software applications
  • Customer service experience, particularly in chat or email support is preferred
  • Detail-oriented with strong problem-solving skills
  • A positive attitude and willingness to learn
  • Experience in the real estate or mortgage industry is a plus but not required

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

State University of New York at Oswego

Assistant Professor in Integrative Professional Studies Job at State University of New York at Oswego

 ...degree in a field relevant to the IPS program (social sciences, communication, organizational or vocational development, business, education, etc.). Experience teaching adult undergraduate and/or graduate-level university courses online. Experience working... 

Keelson Strategic

Recruiter Job at Keelson Strategic

 ...and monitoring their experience. This position is open to entry-level candidates and those who enjoy a detail-oriented, data-entry...  ...shoulder, grasp forcefully. Qualifications ~ Bachelor's degree in business or currently obtaining degree with an estimated completion... 

Burlington Kia

Service Advisor Job at Burlington Kia

 ...Location: Burlington, NJ Position: Service Advisor Company: Burlington Kia Are you passionate about providing exceptional customer service and have a strong knowledge of automotive maintenance and repair? Burlington Kia, a top dealership in the tri-state area... 

TEL Staffing & HR

Aircraft Structural Mechanic III Job at TEL Staffing & HR

Compensation: $28.75/hr ST, $43.13/hr OT Job Description: Position Purpose: In a team-oriented work environment, under little to no supervision, perform a variety of structural assembly operations using required tools and appropriate prints, specs, and operational...

AGM Tech Solutions

Epic Care Everywhere Analyst Job at AGM Tech Solutions

 ...Epic Care Anywhere Analyst II Remote 6+ Months Contract Position Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved...