To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the Program manager of the Pediatric Audiology Program at Yale New Haven Children's Hospital, the Audiology assistants functions are to perform clerical duties and ordering of hearing devices for the pediatric population. Primary responsibility includes constant communication with pediatric audiologists to ensure patients needs are met. A key responsibility includes organizing the incoming and outgoing supplies for patients and coordination of supplies across multiple centers. Attention to detail and self-motivation is critical for this position. Successful candidates will be able to work well with a team and improve the current workflow in the position.
EEO/AA/Disability/Veteran
EDUCATION
High School diploma. Some business courses at the college level or technical school experience strongly preferred.
EXPERIENCE
Working knowledge of hearing devices preferred. 1 to 2 years functioning in an administration support role is required. A good working knowledge of the EPIC electronic medical system is required, as well as prior experience with insurance authorizations and communications.
LICENSURE
Hearing aid Technician certification a plus- not required
SPECIAL SKILLS
The administrative assistant must be organized and willing to learn new skills. Skills: Good interpersonal skills are a must. A good working knowledge of personal computer software packages (Word, Excel, PowerPoint) is a must. A working knowledge electronic medical record system. Knowledge of medical terminology- audiology terminology is a plus.
PHYSICAL DEMAND
Must be able to carry up to 15-20 lbs with ease.
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